Helpful Info

Customer Forms

• Credit Application
• W-9
• Michigan Sales and Use Tax Certificate of Exemption
• Falcon Media Sample Program
• Barcode Label Order Form

Calalogs / Price Sheets

• AVD Product Catalog
• G-Technology Product Guide
• Verbatim Product Catalog

AVD Custom Disc Printing Forms

• AVD Custom Print Requirements / Checklist & Template
• Everest Custom Print Template

Falcon Print Settings

• Falcon print settings for Epson Discproducer - Inkjet
• Falcon print settings for Epson Discproducer - Smart White
• Falcon print settings for Epson Discproducer - Smart Guard
• Falcon print settings for Microboards PF-Pro - Inkjet
• Falcon print settings for Microboards PF-Pro - Smart White
• Falcon print settings for Microboards PF-Pro - Smart Guard Water Resistant
• Falcon print settings for Rimage Everest 600
• Falcon print settings for Rimage Everest 400
• Falcon print settings for Rimage Prism III
• Falcon print settings for Rimage 2000i - Inkjet

Manufacturer Tech Support

• Epson Tech Support - (562) 276-1360
  • For defective ink cartridges, Epson will replace them free of charge if you call the number above. You will need to explain what is wrong with the cartridge.
• G-Technology Technical Support - (888) 426-5214
• Microboards Tech Support - (952) 556-1639
  • For defective ink cartridges, Microboards will replace them free of charge if you fill out the Request RMA Form on their website. You will need to enter the invoice, date and to explain what is wrong with the cartridge: http://www.microboards.com/technical-support
• Primera Tech Support - (763) 475-6669
  • For defective ink cartridges, Primera will replace them free of charge if you call the number above. You will need to explain what is wrong with the cartridge.
• Rimage Tech Support - (800) 553-8312, Option 2
  • For defective ink cartridges, ribbons and retransfer rolls, Rimage will replace them free of charge if you call (800) 553-8312, Option 1. You will need to explain what is wrong with the cartridge/ribbon/roll.